Funeral Services

THE FOLLOWING ARE THE BASIC PROCEDURES WE WILL FOLLOW FOR A DEATH THAT HAS OCCURRED IN HOSPITAL AND WHERE NO POST MORTEM HAS TAKEN PLACE.

DIFFERENT CIRCUMSTANCES SURROUNDING THE DEATH WILL WARRANT SLIGHTLY DIFFERENT PROCEDURES, FOR EXAMPLE IF THE CAUSE OF DEATH HAS NOT BEEN ESTABLISHED AND A POST MORTEM IS NEEDED, IF AN INQUEST HAS BEEN CALLED OR IF IT IS A STILLBORN BABY.

Please contact the Noor Ul Islam office during office hours (Mon–Fri 9.00am-4.00pm) on 020 8558 0786 and 9:00am – 1:00pm (Sat).

The Funeral Service Emergency Number is 07951199349 available between 8.30am – 10.00pm.

Basic procedure

  1. Phone Noor Ul Islam to discuss the possibility of holding the funeral.
  2. If agreed, visit the Trust office to complete the Burial Application Form, giving authority for us to conduct funeral. Agree on the cemetery.
  3. Ensure cause of death paper and death certificate have been obtained.
  4. Provide assistance for the collection of the body and during the washing and shrouding of the body.
  5. Perform Salaatul Janazah.
  6. Bury the deceased at the agreed cemetery.

Initial Call

When we receive a call we will ascertain whether we are able to conduct the funeral. We rely on volunteers and therefore cannot guarantee that we will be able to conduct this. If we cannot, we will aim to provide you with details of other funeral directors that can help. Generally we will not be able to assist for funerals outside London.

If we are able to conduct the funeral we will ask 1 or 2 family members to come to the office to complete a Burial Application form, this gives us the authority to proceed with the funeral.

Documents needed

We will ask if a medical certificate stating Cause of death has been issued. Without this we will not be able to start arrangements.

If the cause of death has been established and the certificate has been given then the death needs to be registered as soon as possible. (Once the Cause of Death certificate has been signed by the doctor the family must get the death registered in the sub district in which the deceased died). The Registrar will issue a burial order. It is the family’s responsibility to obtain this important document. Without this the hospital will not release the body.
The burial certificate obtained (green paper) allows the burial to take place.

If the hospital has said that the deceased can be taken away then we will arrange for the body to be collected and taken for ghusl.

Advice

We will explain the whole procedure to the responsible person who has taken charge of events on behalf of the family. (This will be the next of kin or person with authority on behalf of the next of kin). We will provide basic counselling/advice to ensure they have sabr and they remain calm throughout the day.

We will ask them to inform other family members and relatives about the timings arranged for ghusl, janazah prayer, etc.

It is vital that the responsible person respects our advice and guidance because we have the experience and know-how of what to do and what not to do, for e.g if the distance to the hospital, ghusl facility or cemetery is far then we will be better placed to give advice on timings. Decisions will need to be taken quickly, so the co-operation of the family is required. However we will be flexible and try to accommodate the wishes of the family throughout the process.

Preparation for the funeral

We strongly recommend at least 4 family members (same gender as the deceased) be present for the washing of the deceased.

The person appointed by the family to deal with the funeral will be the person we will liaise with about important decisions that need to be made during the day, if these have not previously been discussed at the office. This person will have to then pass on all information to family and friends involved.

It is vital the family understands we must make haste in burying the deceased and not waste time.

We will ask the family which cemetery they will prefer to use.(only residents of Waltham Forest will be buried in Folly Lane Cemetery.)

Charges

The charge for our service is £325.00. The cost of the plot in Folly Lane cemetery is £850 and in Gardens of peace cemetery is £2800 (for an adult) – as at March 2016. ALL FEES ARE PAYABLE IN ADVANCE.

The fee will cover all Kafn (shroud), transportation in our purpose built hearse (within M25), and ghusl. We will also ensure timber is given for the graves.

Other Notes

If facilities permit, we can offer the mosque for the funeral prayer and for the Imam to lead this. If this is held at the cemetery we may not always be able to offer this.

If our second hall is available, we may be able to offer this for sisters to be close by at the funeral. However there would be an additional cost for this.

MIWA members should note that unfortunately their membership fee does not cover funeral costs. However we will provide advice to MIWA members regarding funerals.

The area covered by the Noor Ul Islam Funeral Service is mainly Waltham Forest and surrounding areas. If the deceased is from outside of Waltham Forest and we feel that by taking on the funeral unnecessary delays will occur, for e.g collecting the body from a far off hospital and then bringing it to our premises for ghusl and then taking it back to a cemetery that is far, then we will ask the family to contact another funeral director that is closer to them.

We do not repatriate deceased to another country nor do we bury the body in a coffin.

We offer the complete service that is transportation, Ghusl, contacting cemetery, Kafn, Timbers etc. Unfortunately we do not offer a part funeral service (eg. only arrange transportation, for someone else then to continue with the funeral).